Suncorp Security Tokens

Suncorp has introduced an additional security measure that is widely held as a successful and convenient way to enhance Internet Banking security. It's called the Suncorp Security Token.

This special device provides an extra layer of security to help protect the account details of our Internet Banking customers and reduce the potential for unauthorised access occurring.

A new code every minute.

• The Security Token works by generating a new 6-digit code every 60 seconds, from one million possible combinations.
• Because the code is constantly changing and only appears on your Token, no-one but you will have the code needed to access your accounts.
• If you use a Suncorp Security Token you will need to enter the code displayed on your Token, along with your current customer ID and password, each time you access Internet Banking.

Applying for a Security Token.

• The Suncorp Security Token is available to all Suncorp internet banking clients for a cost of just $20 per token.
• To order, logon to Suncorp Internet Banking, click the security tab on the left hand side and choose Order a Security Token

Activating your token.

• To activate your new Security Token, logon to Suncorp Internet Banking and you will be prompted to activate your Token.

Multiple internet banking users.

• If more than one person has access to your account through internet banking (each with a separate Customer ID), you will need to ensure that each person orders and activates a Security Token, to ensure your account receives the full security benefits from using a Security Token.